Responsible Gaming
Our Commitment to Safe Gaming
At Pacific Cross Cagayan de Oro, we are committed to promoting responsible gaming practices. Gaming should be enjoyed as entertainment only, never as a way to earn money or solve financial problems. We encourage all players to gamble within their means and to seek help if they believe their gaming has become problematic.
Age Verification
You must be at least 18 years of age or the legal age of majority in the Philippines to use our platform. We take age verification seriously and reserve the right to request proof of age at any time. By accessing this site, you confirm that you meet the legal age requirement to gamble in your jurisdiction.
Warning Signs of Problem Gambling
Please review the following warning signs. If you recognize any of these behaviors in yourself, it may be time to seek help:
- Gambling with money you cannot afford to lose
- Chasing losses by gambling more to recover money lost
- Hiding your gambling activities from family or friends
- Neglecting work, school, or family responsibilities due to gambling
- Lying to others about the amount of time or money spent gambling
- Borrowing money to fund gambling activities
- Feeling anxious or irritable when not gambling
- Increasing bet amounts to achieve the same level of excitement
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or emotional stress
Self-Help Tools
We provide several tools to help you maintain control over your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period
- Loss Limits: Establish a daily, weekly, or monthly loss limit
- Reality Checks: Receive reminders about how long you have been playing
- Session Timeouts: Automatically log out after a predetermined period
- Self-Exclusion: Temporarily or permanently exclude yourself from our platform
To access these tools, please contact our support team or visit your account settings.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available:
Philippines
- Philippine Amusement and Gaming Corporation (PAGCOR) Responsible Gaming Program – For information on responsible gaming in the Philippines
- National Mental Health Program – Provides resources for mental health and addiction support
International Support Resources
- GamCare (United Kingdom) – www.gamcare.org.uk
- GamStop (United Kingdom) – www.gamstop.co.uk
- Gambling Help Online (Australia) – www.gamblinghelponline.org.au
- Responsible Gambling Council (Canada) – www.responsiblegambling.org
- National Council on Problem Gambling (United States) – www.ncpgambling.org
- Bundeszentrale für gesundheitliche Aufklärung (Germany) – Provides resources on gambling addiction prevention and treatment
Take Action Today
If you believe you have a problem with gambling, please seek help immediately. There is no shame in reaching out. Speak with a counselor, contact one of the support organizations listed above, or reach out to a trusted family member or friend. Recovery is possible, and support is available.
If you need immediate assistance, please contact your local mental health services or emergency hotline.
Commitment to Your Well-Being
Pacific Cross Cagayan de Oro is dedicated to supporting responsible gaming. We reserve the right to refuse service to individuals who show signs of problem gambling and encourage all players to use our self-help tools.